About Hozard

Hozard was founded in 2019 and sells wireless alarm systems, video doorbells and security cameras that you install yourself and use without a mandatory subscription. More than 15,000 customers have shopped with us so far. Hozard B.V. is based in Nijmegen in the Netherlands, where you can also visit our shop.

What we sell

  • Alarm systems: Alarm System Package A V2.1, Package A Plus V2.1, Package B V2, Package C V2.1 and Package D V2 work over Wi-Fi, and S Pro and X Pro over Wi-Fi or a network cable. Every control panel also works with a 4G SIM card, which gives you notifications by SMS or phone call, even when the internet drops. With the 4G Alarm System, the app also works over 4G.
  • Video doorbells with an indoor monitor or with the app on your phone.
  • Security cameras for indoor and outdoor use, including battery-powered models with a solar panel and models with 4G.
  • Individual components to expand your system, such as motion sensors, window and door sensors, smoke detectors, sirens, remote controls and RFID tags.

No mandatory subscription

You pay once for a Hozard alarm system, with no mandatory subscription. Notifications arrive on your own phone, through the app and, depending on the package, by SMS or phone call. For SMS, calls and 4G, you insert your own SIM card into the control panel. For the 2K PTZ cameras with a 10,000 mAh battery, you can add paid cloud storage if you want it.

Install it yourself

You install the system yourself. For all alarm packages except the 4G Alarm System, the product page says installation takes no more than 15 minutes. Depending on the package, you control the system with the app on your phone, a remote control, an RFID tag or a PIN code. The manuals for many of our products are available online. For the 4G Alarm System and Package A V2.1, Package A Plus V2.1, Package B V2, Package C V2.1 and Package D V2, we can send you short installation videos on request.

Our shop in Nijmegen

In our shop at Augustijnenstraat 26 in Nijmegen, you can see our alarm systems and cameras in person and collect your order. Choose collection at checkout. The shop's opening hours are:

  • Monday 11:00 to 18:00
  • Tuesday, Wednesday and Friday 10:00 to 18:00
  • Thursday 10:00 to 20:00
  • Saturday 10:00 to 17:00

Customer service

You can reach customer service 7 days a week from 10:00 to 18:00, by phone on +31 85 0640440 and by email at info@hozard.com. We aim to reply within 24 hours. You'll find answers to the most common questions in our FAQ.

Delivery, returns and warranty

  • Within the Netherlands, if you order before 17:30 on a working day, your order usually arrives the next working day. Some product pages state a different delivery time: Package B V2 and Package D V2, for example, are delivered within 2 weeks.
  • With PostNL, delivery within the Netherlands, Belgium and Luxembourg is free on orders of €50 or more.
  • In Belgium and Luxembourg, delivery usually takes 2 to 4 working days.
  • You can return products within 30 days of receiving them, and returns are free within the EU.
  • Hozard gives a 1-year manufacturer's warranty on all products, in addition to the statutory warranty.

Company details

  • Hozard B.V.
  • Augustijnenstraat 26, 6511 KG Nijmegen, the Netherlands
  • Chamber of Commerce (KvK) 83184996
  • VAT NL862759717B01
  • Phone +31 85 0640440
  • Email info@hozard.com

Legal guarantee

Official EU notice: legal guarantee

Minimum two-year legal guarantee protection for goods sold in the European Union.

Consumers can claim their rights under the legal guarantee of conformity, for example if goods:

Sellers are liable for any lack of conformity which existed when the goods were delivered, and which becomes apparent within the legal guarantee period. Sellers in such a situation are required to offer:

Some countries have a longer legal guarantee period. For second-hand goods, a shorter period may apply, but not less than one year.

For more information on your rights in a specific country, scan the QR code below or ask the seller. europa.eu/youreurope/guarantees

What to do if you receive non-conforming goods:

  1. Contact the seller as soon as possible to report the issue;
  2. Provide proof of purchase, such as a receipt, invoice, or bank statement.

Sellers and producers may also offer commercial guarantees, which apply independently from the legal guarantee. For example, you may see this GARAN label representing a commercial guarantee of durability offered by the producer at no additional cost and covering the entire good.

More about your rights on Your Europe (europa.eu) Open the notice at full size